MRFGR

I had always been fairly sceptical about coaching. I’d been running the business on my own for years and wasn’t used to having to explain my thinking or be accountable to anyone else. In hindsight, that was probably part of the issue.

At the time, things were steady, but I’d started to feel like I was going through the motions. The drive wasn’t quite there, and a lot of decisions were being made out of habit rather than with any real structure behind them.

Working with Bob changed that quite quickly. It wasn’t what I expected. There’s nothing abstract about it. It’s very practical, focused on real situations, and it forces you to think properly about what you’re doing and why. Having to talk things through made me realise how often I was relying on assumptions or brushing past things that actually needed more attention.

It’s also changed how I look at the team and the business as a whole. I have a much clearer sense of what people are responsible for, what I should expect from them, and where I needed to adjust my own approach. The business runs more smoothly as a result, and the team works better together, even though they haven’t been directly involved.

Overall, I’m more focused, more driven, and making better decisions. It’s been a very worthwhile investment, and I’ll continue working with Bob going forward.